Reviewing your bills and receipts carefully is essential to avoid overpaying or being charged for items you did not purchase. Mistakes can happen due to human error or technical glitches, so developing a habit of checking your documents can save you money and hassle.
Common Types of Errors
Duplicate Charges: The same item or service is listed more than once.
Incorrect Prices: The price charged does not match the advertised or agreed-upon price.
Unrecognized Items: Products or services you did not purchase appear on the bill.
Calculation Mistakes: Errors in addition, subtraction, or tax calculation.
Missed Discounts: Promotional offers or discounts are not applied.
Steps to Review Your Bills and Receipts
Compare with Your Purchase: Match each item on the receipt to what you actually bought or consumed.
Check Prices and Discounts: Verify that the prices and any discounts or promotions are correctly applied.
Review Totals: Ensure the subtotal, taxes, and final total are calculated correctly.
Look for Duplicates: Scan for any repeated items or services.
Confirm Payment Method: Make sure the payment method and amount charged are accurate.
What to Do If You Find an Error
Contact the business or service provider as soon as possible.
Provide a copy of the bill or receipt and highlight the error.
Request a corrected bill or a refund if you were overcharged.
Keep records of your communication and any adjustments made.
Tip: Always keep your receipts until you have verified your statements or until the return/exchange period has passed.